A manual in the Advanced Communication Series, containing information about giving briefings, giving productive feedback, motivating others, communicating change, and delivering bad news. Reflects revision 5/2011.
The Projects[]
The Briefing[]
| Time 5-7 minutes for speech
2-3 minutes for question period |
| Objectives |
- Organize your briefing material tailoring it to your audience's needs.
- Give a briefing according to a specific objective (explain, instruct, persuade, or report) so the audience will have an understanding of the information.
- Effectively handle a question-and-answer session following the briefing.
Appraise with Praise[]
| Time 5-7 minutes |
| Objectives |
- Give a speech demonstrating the importance of how you personally use feedback techniques in your daily life.
- Use constructive evaluation to help someone improve their performance.
- Offer support to empower them to change.
Persuade and Inspire[]
| Time 5-7 minutes |
| Objectives |
- Understand the concept of motivation.
- Use the described strategies to align the audience's goals with your objective.
- Deliver a motivational speech and influence your audience to a specific action.
Communicating Change[]
| Time 5-7 minutes |
| Objectives |
- Introduce a new idea or change to established operations or methods.
- Show the audience how the change will benefit them.
- Overcome any resistance to the new idea and gain the audience's support.
Delivering Bad News[]
| Time 5-7 minutes |
| Objectives |
- Deliver bad news with tact and sensitivity.
- Organize your speech appropiately for your audience.
- Conclude with a pleasant note and maintain the audience's good will.
Changes over time:[]
Revision 9/2007: 1) The Briefing 2) The Technical Speech 3) Manage and Motivate 4) The Status Report 5) Confrontation: The Adversary Relationship
Revision 5/2011: 1) The Briefing 2) Appraise with Praise 3) Persuade and Inspire 4) Communicating Change 5) Delivering Bad News
Resources[]
All items (6)